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FAQs

 How do I order on getgaggia.com

Once you have found what you are looking for, all you need to do is:

  • Add items to your cart
  • Click to checkout
  • Confirm your billing & delivery address
  • Pay and await your delivery
  • You can check out without being registered, but we recommend you take 2 minutes to sign up for speedier checkout and other benefits!

 

Do I need to be registered on getgaggia.com to be able to purchase online?

No, its not essential, you can login as a guest. But… we really do recommend that you signup to enjoy speedier checkout, get the latest updates and best deals

 

How do I know that getgaggia.com has received my order?

We'll drop you a confirmation Email or SMS as soon as we receive an order. We'll also give you a call if you have made any special requests.

 

What happens if I receive the wrong item - different from what I have ordered?

Hopefully this won't happen! We always carry out quality checks and ensure your products are carefully packed and delivered to you in perfect condition. Just in case your stuff arrives damaged, do not worry, call us on +971 4 523 2450 with your order ID and we'll be happy to replace the item as soon as possible.

 

How do I cancel my online order

Its okay to change your mind.  Just give us a call on +971 4 523 2450 or email us at sales_operations@aufze.com and we will guide you through the process.